Privacy Policy and Terms & Conditions

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At Pacific Realty Group ("we," "our,"  or "us"), we are committed to protecting your privacy and ensuring that  your personal information is handled in a safe and responsible manner.  This Privacy Policy explains how we collect, use, and share your  personal data when you interact with our website, services, and  properties.
By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect
We  collect personal information that you provide to us directly or that is  generated when you use our services. This may include:

• Personal Identification Information: Name, phone number, email address, postal address.
• Payment  Information: Credit card details, bank account information, billing  information (processed securely through third-party payment systems).
• Property-Related Information: Lease details, maintenance requests, property preferences, and tenant history.
• Communication Information: Messages, feedback, and requests you send to us via email, SMS, or other communication methods.

2. How We Use Your Information
We use the information we collect for the following purposes:

• To  Provide Services: To manage rental properties, process rent payments,  provide maintenance services, and communicate with tenants regarding  their leases and any other property-related matters.
• To  Improve Our Services: To understand user behavior, improve the  functionality of our website, and optimize your overall experience.
• To  Communicate with You: To send important updates, reminders (e.g., rent  due dates, maintenance schedules), emergency notifications, and other  relevant communications.
• To  Process Payments: To process rent payments, deposits, and other  financial transactions related to property rental and management.
• To  Comply with Legal Requirements: To comply with applicable laws and  regulations, including tax laws, property laws, and safety regulations.

3. How We Share Your Information
We may share your personal information with third parties in the following circumstances:

• Service  Providers: We may share your data with third-party service providers  (e.g., payment processors, maintenance companies, contractors, legal  advisors) to assist with the delivery of our services. These third  parties are obligated to protect your information and may only use it to  perform services for us.

SMS Terms & ConditionsSMS  opt-in or phone numbers for the  purpose of SMS are not being shared  with any third parties or affiliate  companies for marketing purposes.

1- SMS Consent Communication:
The  information 626-655-3899 obtained as part of the SMS consent process  will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:
If   you have consented to receive text messages from Pacific Realty Group   International, you may receive messages related to the following:Conversational SMS
Follow-up messagesExample:  Hello [Tenant Name], this is a reminder that your rent payment of  $[Amount] is due on [Due Date]. Please ensure your payment is made on  time to avoid any late fees.
Reply STOP to opt-out of SMS messaging.

3- Message Frequency:
Message   frequency may vary depending on the type of communication. For  example,  you may receive up to 2 SMS messages per week related to your  inquiries.

4- Potential Fees for SMS Messaging:
Please   note that standard message and data rates may apply, depending on your   carrier’s pricing plan. These fees may vary if the message is sent   domestically or internationally.

5- Opt-Out Method:
You   can opt out of receiving SMS messages at any time. To do so, simply   reply "STOP" to any SMS message you receive. Alternatively, you can   contact us directly to request removal from our messaging list.

6- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at management@prgca.comAdditional Options:If you do not wish to receive SMS messages, you can opt out at any time by texting "STOP."

7- Standard Messaging Disclosures:Message and data rates may apply.
You can opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our https://558management.com/privacy-%26-terms
Message frequency may vary.